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OnePlanet Adventure Delivery Details

COVID-19 UPDATE: The webstore is still operational and is still sending all orders. Please understand we are doing our best to miminise delays but Royal Mail are expecting around a 4-5 day delay on deliveries. If you have any questions regarding orders please email us on hello@oneplanetadventure.com. We would recommend using our ParceForce delivery option for your quickest way to recevie your order.

We offer delviery options from Royal Mail and Parcel Force. We recommend Signed 1st Calss Royal Mail for £5.50 or ParcelForce 48HR, our only fully-tracked delivery service. This servie will aim to be delivered with 2 working days of dispatch. We also offer 2nd Class Royal Mail, this service doesn't offer a signature. 

We offer seasonal delivery promotions, where we offer free delivery on areas such as clothing, protection and accessories. If you can find these options when you get to the basket. This service doesn't offer a signature and will be sent via 2nd Class Royal Mail.

To ensure that we are able to offer the level of service which we feel is acceptable, bicycle purchases will be recommended to be collection only from store. This allows us to provide a personalised bicycle set-up and provide you with all the information required to ensure you get the most out of your new pride and joy. If you decide to have the bike shipped, you will have to follow our basic assembly instructions to make sure the bike is safe to ride. If you have any issues or questions, stop and phone the shop for assistance.

All orders for in-stock items placed before 2pm (Tuesday – Friday) are dispatched same-day via Royal Mail or Parcel Force if it's a large item. Orders placed on Sunday - Monday will be dispatched on Tuesday.

If you require a Saturday delivery please contact us by phone on 01978 751656 and we will try and arrange this, although additional delivery charges may apply.

If an item (or items) in your basket are out of stock, we will dispatch in-stock items immediately and place out-of-stock items on back order, to be dispatched as soon as they arrive with us. Depending on the item and the supplier this can take from a couple of days to several weeks. Please contact us to enquire about the order status of any out-of-stock items you have ordered.

 

Showing prices for
  • United Kingdom (Great Britain)
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    United Kingdom (Great Britain)
  • United Kingdom (Great Britain)
    • Royal Mail 2nd Class Delivery. No Signature SEVERELY DELAYED
      • For orders weighing between 100kg -100kg Delivery Charges
        • £3.25
    • Royal Mail 1st Class Post. With Signature. Recommended
      • For orders weighing between 100kg -100kg Delivery Charges
        • £5.50
    • ParcelForce 48HR. Fully Tracked, with Signature. Recommended
      • For orders weighing between 100kg -100kg Delivery Charges
        • £9.99
    • These items have free delivery. 2nd Class Royal Mail, no signature. SEVERELY DELAYED
      • For orders weighing between 100kg -100kg Delivery Charges
        • FREE
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