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Oneplanet Adventure Gift Vouchers // Can be used in store. Perfect for when you're not sure what date they wish to book. A gift voucher will be posted to the adress supplied and to be used within 12 months.
Oneplanet Adventure Gift Vouchers // Can be used in store. Perfect for when you're not sure what date they wish to book. A gift voucher will be posted to the adress supplied and to be used within 12 months.
Oneplanet Adventure

Oneplanet Adventure // Private Skills Course Gift Voucher

£125.00
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in Customer Rewards when you buy this item today
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
Earn Rewards
When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Hassle-free returns

It is important to everyone at Oneplanet Adventure that you are over the moon with your new purchase. However, if for any reason you aren’t, we do offer a 365-day returns policy. Items purchased from the Oneplanet Adventure website, with the exception of custom-built bikes, wheels or ex-demo / ex-rental bikes can be returned, provided the item has not been used or fitted and is in its original packaging with a valid proof of purchase.

The quickest way to return an item to us is to drop it into the store with the original receipts and packaging that came with the order here at Oneplanet Adventure, Coed Llandegla Forest, Ruthin Rd, Llandegla, LL11 3AA. But if you wish to return your purchase by post simply complete our returns form, which we send out with every order, and provide us with all the details of why you wish to return your purchase with again the original receipt or invoice and all the packaging that came with the order. Once you have completed the Returns Form send your package back to us at Oneplanet Adventure, Coed Llandegla Forest, Ruthin Rd, Llandegla, LL11 3AA.

If you've lost your returns form or wish to return an item under warranty,
CLICK HERE to take you to where you can download the return form.

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, we suggest that you use a recorded postal/courier service. Please ensure that the service you use covers the value of the goods in the parcel. Return shipping costs are non-refundable unless an item is found to be faulty, in which case any postage costs will be reimbursed following our assessment of the product. To ensure your return arrives safely at the centre, we recommend using Royal Mail as they are aware of what to do with our returns from customers.

It can take 5 days for your parcel to reach us depending on the postal service that is used. Once we receive your parcel we will aim to inspect and process your return within 24 hours. Refunds can take up to 5 days to appear in your account. Credit and debit card refunds must be made to the card used for the original purchase. You will receive an email update upon the completion for your return.

If you wish to exchange an item for any reason the quickest and simplest way to do this is to place a new order for the item you want and return the other item for a refund.

Cyclescheme / V12 Finance

If you have made a mail order purchase using our online finance option or through Cyclescheme and would like to return your purchase, please contact us on 01978 751656 or email us, hello@oneplanetadventure.com, before returning your item.

Faulty items and warranty claims

If you believe an item you have received from us is faulty please contact us by email or phone before returning the item.

All products purchased from Oneplanet Adventure come with a full warranty which covers manufacturing faults and defects in workmanship. If you feel that your purchase has developed a fault, please call or email us. If you email, it is really helpful to include photographs of your product and please also include your original order number.

Oneplanet Adventure // Private Skills Course Gift Voucher

Season:2020

Brand:Oneplanet Adventure

Code:PrivateSkills-GiftVoucher

When you wish to book your Private Skills Course, please add one to the basket and follow the basket instructions. If you wanted to book a Private Skills Course for more than one person, it will cost £25 per person. To do this please add £25 worth of vouchers into the basket and we will understand that this is for a 1-2-2 or higher.

When we receive the order for your course we will get in contact with you to arrange a suitable date for when the rider can attend.

Any questions please phone us on 01978 751656 and ask a member of the team and we'll explain more to you.

Oneplanet Adventure gift vouchers are always a nice gift to someone who's into the sport. A voucher will be sent out apon order and will be able to be used within 12 months, please note that when we see your gift voucher order we will send an automatic voucher from our shop system, we will also send a fully branded Oneplanet Adventure gift voucher in the post and you'll recieve it within 1-3 working days so this can be given as a gift to someone.

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